Syncing your business account with the CRM system helps you to manage your customers and clients. The Zoho WhatsApp Integration allows you to engage with your customers and clients. With the help of the extension, you don't have to switch between different tabs or applications to manage the business conversation on WhatsApp.
How does Zoho WhatsApp Integration
help you manage the business deals?
Easytocheck’s
service of Zoho WhatsApp Integration assists your business communication. It
can message leads, customers, contacts, etc., on WhatsApp from the CRM. The
system works by engaging in the relevant conversation by utilizing the data. It
also automatically stores the messages and data that are shared in the chat on
the system. You can view the whole conversation on WhatsApp directly inside the
lead and contact tab.
The WhatsApp
Integration also allows the users to retrieve and access any media and files
shared in the conversation. WhatsApp Integration has made it easy to send
messages and schedule marketing campaigns. Some extensions help you keep track
of WhatsApp messages and also helps control the flow of communication for your
business. The extensions allow your system to become more user-friendly. And it
helps you to manage the entire process of communication. Also, you can add
multiple team members in the same conversation on WhatsApp. According to the
need, you can assign the necessary tasks to them. This extension has made it
easier for you to control your business works from different devices—for
example, PC, tablets, and smartphones.
This
innovative step by Easytocheck has ensured incorporating professionalism in the
business. The well-integrated business dealing helps your business to grow at
the desired pace. It allows you to interact with your clients through your
WhatsApp business account.
Features of Zoho WhatsApp Integration
Given below
are some of the features of Zoho WhatsApp Integration;
●
Engage in conversation, receive and send PDF, JPEG, PNG, GIF, and
other file formats.
●
Ease of merging documents in Zoho Docs and then sending them to
the customer.
●
Option of uploading and sending files directly from the local
device to WhatsApp.
●
Option for scheduling WhatsApp messages to the customers. For
example, anniversary or birthday greetings, event reminders, etc.
●
You can send bulk messages to the customers in WhatsApp in one go.
●
Instantly receiving notifications inside Zoho CRM about any
incoming WhatsApp messages.
●
Zoho WhatsApp integration allows you to automate replies and
actions based on the message's content. This saves time on your customer care
service.
Conclusion
